Refund Policies
Refund policies for each program are listed below. If you have any questions about these policies please contact the club treasurer.
Travel Hockey
REFUND POLICY KAHA operates under a “no refund policy” for any fees and / or payments associated with KAHA activities and programs. However, KAHA acknowledges that some special and rare circumstances may develop and will be addressed according to the policy listed below. No refunds will be issued for voluntary discontinuation. Program fees will not be refunded for any player who accepts a position on a team, and then opts for another organization/team thereafter. Releases will not be granted until member balances are satisfied in full. All program tryout fees are not refundable or transferable under any circumstances. All program registration fees are not refundable but are transferable to commitment fees once offers are made for travel teams. Program fees are non-transferable from season to season. Once a position on a team is accepted, the parent or the legal guardian assumes financial responsibility for the entire season fee. If the KAHA program is suspended and/or ends due to closure of facilities due to a pandemic or similar occurrence out of the control of the KAHA, the KAHA will refund a prorated amount based on related association and team expenses to that date. After registration, each member has a 48 hour “Right of Rescission” that must be submitted in writing to the KAHA President within two days of payment, upon which full refund will be granted, less applicable $55 administration fee. Refunds for season-ending, extended injury or medical condition shall be considered on a case-by-case basis. The KAHA Board of Directors and/or committee designated by the Board of Directors shall review any such refund requests. All refund requests must be made in writing to the KAHA President and/or Treasurer and have physician or other documentation supporting suspension or termination of season. Refunds granted will be a prorated portion of the season for time missed. Refunds for financial hardship requests shall be considered on a case-by-case basis. The KAHA Board of Directors and/or committee designated by the Board of Directors will review refund requests for financial hardship. All refund requests must be made in writing to the KAHA President and/or Treasurer and have appropriate documentation to support suspension or termination of season. Any program refund is subject to a $55.00 Administrative Fee. In no case will greater than 75% of any program fee be refunded. No refund requests will be considered past November 31. Any policy and/or procedures mandated by USA Hockey and/or the Southern Amateur Hockey Association, which KAHA is a member, shall be incorporated into the KAHA Refund Policy. Any player suspended for disciplinary removal from the KAHA travel team will be responsible for the full amount of the season fees. The KAHA Board of Directors and/or a committee designated by the KAHA Board of Directors may also review requests for refunds for other extraordinary circumstances at their discretion.
Prep Hockey
REFUND POLICY KAHA operates under a “no refund policy” for any fees and / or payments associated with KAHA activities and programs. However, KAHA acknowledges that some special and rare circumstances may develop and will be addressed according to the policy listed below. No refunds will be issued for voluntary discontinuation. Program fees will not be refunded for any player who accepts a position on a team, and then opts for another organization/team thereafter. Releases will not be granted until member balances are satisfied in full. All program tryout fees are not refundable or transferable under any circumstances. All program registration fees are not refundable but are transferable to commitment fees once offers are made for travel teams. Program fees are non-transferable from season to season. Once a position on a team is accepted, the parent or the legal guardian assumes financial responsibility for the entire season fee. If the KAHA program is suspended and/or ends due to closure of facilities due to a pandemic or similar occurrence out of the control of the KAHA, the KAHA will refund a prorated amount based on related association and team expenses to that date. After registration, each member has a 48 hour “Right of Rescission” that must be submitted in writing to the KAHA President within two days of payment, upon which full refund will be granted, less applicable $55 administration fee. Refunds for season-ending, extended injury or medical condition shall be considered on a case-by-case basis. The KAHA Board of Directors and/or committee designated by the Board of Directors shall review any such refund requests. All refund requests must be made in writing to the KAHA President and/or Treasurer and have physician or other documentation supporting suspension or termination of season. Refunds granted will be a prorated portion of the season for time missed. Refunds for financial hardship requests shall be considered on a case-by-case basis. The KAHA Board of Directors and/or committee designated by the Board of Directors will review refund requests for financial hardship. All refund requests must be made in writing to the KAHA President and/or Treasurer and have appropriate documentation to support suspension or termination of season. Any program refund is subject to a $55.00 Administrative Fee. In no case will greater than 75% of any program fee be refunded. No refund requests will be considered past November 31. Any policy and/or procedures mandated by USA Hockey and/or the Southern Amateur Hockey Association, which KAHA is a member, shall be incorporated into the KAHA Refund Policy. Any player suspended for disciplinary removal from the KAHA travel team will be responsible for the full amount of the season fees. The KAHA Board of Directors and/or a committee designated by the KAHA Board of Directors may also review requests for refunds for other extraordinary circumstances at their discretion.
Rec League
Follow Cool Sports Refund Policy for programming. The $55 Administration fee is non-refundable